Delivery and Product Info
We deliver our products to the Sunshine Coast only. Delivery takes place between 6am to approx. 9am on Fridays. It is preferable that the recipient be available to receive all products on the day of delivery. If no one is available to accept the delivery, then products will be left outside the residence in a cool, shaded area. We recommend an esky be left out in the event of an unattended address. Products are delivered frozen but will need to be placed in fridge or freezer ASAP.
Whilst every effort is made to adhere to the above delivery schedule, occasionally situations arise which are out of our control resulting in slight delays in the above time frames. We cannot accept responsibility for these unfortunate events, but assure you that every effort is made to ensure your goods arrive hand delivered on time.
Due to the high volume of deliveries, we are not in a position to wait at unattended addresses. It is important the customer provides clear and accurate delivery instructions when placing their order. We retain records for proof of delivery, and are exempt from any liability or responsibility for loss or damage to products left at unattended premises.
Should the delivery address supplied by the customer be incorrect or insufficient details provided, we cannot accept any responsibility for any loss experienced. It is the obligation of the customer to supply accurate details at the time of order. When supplied with an incorrect address, the box will be re-directed to Rosebed and Finch HQ and stored. Boxes can then be collected at a pre arranged time. In the case of a wrong or non-complete delivery address, It is the customer’s responsibility to decide on whether they would like to purchase another delivery fee for the following week. If the customer chooses to re-deliver the original box, an additional delivery fee of $10 will apply, and is payable prior to re-delivery occurring.
All our products contain nuts. Please note that we produce all items after hours at a premises that handles gluten and dairy during their own trading hours.
Delivery is between 6am-9am Friday mornings. $10 delivery applies. Weekend deliveries available for catering, POA.
You will be allocated an exact ETA for your address when orders close each week.
Pick up is available at a pre organised time from Eudlo. Please contact for collection details.
All products will store in freezer for 3 months and in the fridge for 1 week.
Orders must be in before 4pm Tuesdays for same week production and delivery (or until sold out prior).